Safety & Security
Review fraud-reporting contacts, current alerts and practical information that can help you protect your accounts and personal information.
Protect Your Information and Know Where to Turn
If you notice suspicious activity, a lost or stolen card or an unexpected request for sensitive information, stop and contact Loyal Trust Bank using a trusted phone number.
Reporting ATM or Debit Card Fraud
To report suspicious activity on your card or account, contact us immediately at 678-783-8018 during regular business hours.
To report fraud or a lost or stolen debit card after hours, call 833-375-0083.
Prevent Identity Theft
Keeping your financial information secure is more important than ever. Identity theft has become a prevalent crime with devastating effects. Protect yourself from becoming the next victim with the following steps to keep your identity safe.
- Keep all identifying information in a secure place in your home. Never carry Social Security cards or other important documents such as passports or birth certificates in your purse or wallet.
- Double-check monthly statements to ensure they match your records.
- Shred all personal and financial information before discarding it.
- Do not share account numbers or other personal financial information over the telephone or Internet unless you initiated the interaction.
- Review your credit report annually. You are entitled to a free credit report each year from one of the three main credit reporting bureaus.
TransUnion
Phone:
1-800-916-8800
Operating Hours:
8 a.m. to midnight, Mon–Thu; 8 a.m. to 8 p.m. Fri–Sun ET
Publishing review: Confirm credit-bureau phone numbers and operating hours before launch and during future compliance reviews.
Online Safety Tips
The internet makes everyday tasks much faster and more convenient but it is important to be safe and responsible online. The Federal Trade Commission provides information to help keep you and your information as safe as possible.