Frequently Asked Questions

Visit the Open an Account page to begin, contact the bank, or visit one of our branch locations. Account availability, eligibility, and documentation requirements vary, and a Loyal Trust Bank team member can confirm what applies to you.

Loyal Trust Bank currently presents Personal, Student, Senior, and Interest Bearing checking options. Review the Personal Checking page for the current comparison and contact the bank with questions.

Yes. Explore Personal Savings and Certificates of Deposit. Rates, terms, fees, and availability may change, so review the current rate sheet and account disclosures before opening an account.

Loyal Trust Bank offers business checking, savings, certificates of deposit, cash-management services, and lending options. Begin with the Business Banking overview or contact the bank to discuss your needs.

Visit the Online Banking page to access the login and available enrollment options. If you need assistance with access, contact Loyal Trust Bank rather than sending account credentials by regular email.

Available online tools can help eligible customers review account information and manage supported banking tasks. Visit the Online Banking page for current features and contact the bank if you need help with a specific transaction or service.

Eligible customers can use available mobile banking and deposit services from a compatible mobile device. Review the Mobile Banking page for current information and enrollment guidance.

Visit the Zelle® page for current availability, eligibility, and setup information. Never send money in response to pressure, an unexpected request, or instructions from someone you do not know and trust.

Contact Loyal Trust Bank immediately at 678-783-8018 during regular business hours. To report fraud or a lost or stolen debit card after hours, call 833-375-0083.

Loyal Trust Bank serves customers through the Johns Creek Branch, Duluth – PIB Branch, and Peachtree Corners Operations Center. Visit Locations & Hours for current addresses, services, hours, and directions.

Visit the Rates page to view the current rate sheet. Rates, terms, and account requirements may change without notice, so confirm current information with the bank.

Regular email is not necessarily secure against interception. Do not include account numbers, card numbers, Social Security numbers, passwords, or other sensitive information in regular email. Call the bank or use an approved secure communication method.